Shipping Policy for Hefrom
Thank you for your purchase at Hefrom. Below is a clear outline of our shipping procedures, costs, and timelines.
Order Processing Time:
- All orders are processed within 3-5 business days after your purchase has been confirmed. Order processing includes checking, packaging, and sending your orders to the post.
Estimated Delivery Time:
- The total time from when you place your order until it is delivered to you. It includes both processing and shipping times.
Please find the details in the table below:
| Order Value |
Shipping Rate |
Processing Time |
Shipping Time |
Estimated Delivery Time |
| Below $70 |
$5.00 |
3-8 business days |
7-15 business days |
10-23 business days |
| $70 and above |
Free |
3-8 business days |
7-15 business days |
10-23 business days |
Order Tracking:
Please Note:
- Delivery estimates account for both processing and shipping times and begin from the date the order is shipped, not the date the order is placed. Estimated delivery times are to be used as a guide only.
- We cannot be held responsible for lost, stolen, or damaged packages after they are shipped. We will, however, do our best to assist you with any shipping issues.
- Delivery times do not include weekends or public holidays.
- We cannot control and are not responsible for any delays that may be caused by customs.
Contact Us:
- For further inquiries regarding our shipping policy or if you require support, reach out to our Customer Service team at contact@mail.hefrom.com.
We thank you for choosing Hefrom and look forward to serving you.
Best regards,
The Hefrom Team